Practical Training For Teams On The Front Line

Bell Investigations delivers training for government agencies and large corporates whose people need to handle difficult situations well, whether that's running a fair and defensible investigation, or defusing a conflict before it escalates.

Everything is grounded in real investigative practice, not just theory, and tailored to your sector, your policies and the cases your team actually faces.

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Steven Bell delivering training

Training Topics

Each topic can be delivered as a single workshop or combined into a full programme, tailored to your sector, policies and case history.

Scoping an Investigation

Setting clear terms of reference, identifying issues in scope, and planning the investigation before it begins.

Procedural Fairness

Running interviews and processes that are fair to every party: complainant, respondent and witnesses.

Evidence & Interviewing

Gathering, testing and documenting evidence, and conducting effective investigative interviews.

Findings & Reporting

Writing clear findings on the balance of probabilities that stand up to internal and external scrutiny.

Managing Risk & Escalation

Recognising when a matter needs to be escalated, referred externally, or handled with additional care.

De-escalation Training

Practical, scenario-based skills for frontline and public-facing teams to recognise, respond to and defuse conflict safely.

DIY Training Packages

Not every organisation needs a facilitator in the room. Every training topic above can also be offered as a DIY package, giving your team the same practical grounding (templates, guides and scenario exercises) to work through at their own pace and keep as an ongoing internal reference.

  • Customised to your organisation, or ready-made for you to customise yourselves
  • Reusable resources for onboarding new staff
  • Can be paired with a live workshop later
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Format & Delivery

A

In Person or Virtual

Delivered on-site, at a venue of your choosing, or virtually for distributed teams.

B

Nationwide

Available to organisations across New Zealand, not just the Kāpiti Coast and Wellington region.

C

Tailored Content

Workshops are shaped around your sector, existing policies and real case types.

D

Flexible Scale

From a single team workshop to an organisation-wide rollout across multiple sessions.

Build Your Team's Capability

Tell us about your organisation and what you need your team to be able to handle. We'll put together a training approach to match.

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